Wednesday, November 7, 2007

Johnny the bagger

My pastor shared this story last sunday in church and i was very moved by it. Its about a 19-year old down syndrome boy who wanted to make a difference in the lives he come across with.

A few years ago, I was hired by a large supermarket chain to lead a customer service program to build customer loyalty. During my speech I said, “Every one of you can make a difference and create memories for your customers and motivate them to come back. Put your personal signature on the job. Think about something you can do for your customers to make them feel special - a memory that will make them come back

About a month after I had spoken, I received a call from a 19-year-old bagger named Johnny. He proudly informed me that he was a Down syndrome individual and told me his story. “I liked what you talked about!” he said, “but at first I didn’t think I could do anything special for our customers. After all, I’m just a bagger. Then I had an idea!”

Johnny said, “Every night after work, I’d come home and find a thought for the day. If I didn’t find a saying I liked, I would think them up.”

When Johnny had a good thought for the day, his dad helped him set it up on the computer and print multiple copies. Johnny cut out each quote & signed his name on the back. Then he’d bring them back to work each day. “When I finish bagging someone’s groceries, I put in the thought for the day and say ‘Thanks for shopping with us!’

It touched me to think that this young man with a job most people would say is not important, had made it important by creating precious memories for all his customers.

A month later the store manager called me and said “You won’t believe what happened. When I was making my rounds today, I found Johnny’s checkout line was three times longer than anyone else’s! It went all the way around the frozen food aisle. So I quickly announced, “we need more cashiers; get more lanes open,” as I tried to get people to change lines. But no one would move! They said, ‘No, its okay - we want to be in Johnny’s lane - we want his ‘Thought for the Day’.”

The store manager continued, “It was a joy to watch Johnny delight the customers. I got a lump in my throat when one woman said, ‘I used to shop at your store once a week, but now I come in every time I go by, because I want to get Johnny’s ‘Thought for the Day’.”

A few months later, the manager called me again. He said, “Johnny has transformed our store. Now when the floral department has a broken flower or an unused corsage, they find an elderly woman or a little girl and pin it on them. Everyone’s having a lot of fun creating memories. Our customers are talking about us - they’re coming back and bringing their friends. A wonderful spirit of service has spread throughout the entire store - and all because Johnny chose to make a difference!”

Johnny’s idea was not nearly as innovative as it was loving. It came from the heart - it was real. That’s what touched his customers, his peers and those who hear this story.

Great service comes from the heart. Will you be a Johnny today?

Friday, October 19, 2007


These simple earrings are made of

clear glass see through czech beads

Just a pretty simple accessory to spice up your look!

Price: $6
Shipping: $1

Monday, October 8, 2007


Meet Naa'ila

Made of plastic beads, metal disc and czech glass beads

Shipping: $1 ( in the United States)

Monday, October 1, 2007


Queen of sheba is made of stell chandelier findings
and czech glass beads
in colors of purple.

Price: $8
Shipping: $1

Monday, September 24, 2007


Each of these earrings tells a different story


Price: $5


Price : $6


Price: $6


Price: $6

Shipping for earrings are $1 each

Saturday, September 22, 2007



hmm, i'm feeling like 'coffee' now....

this cute combination of glass and plastic beads
consist colors of bronze,stone, olive and coffee.

i bet it'll look super cute on your ear lobes!

Price: $6
Shipping: $1( in the United States)


Price: $6
Shipping: 1 ( in the United States)



This piece has a replica of the ancient chinese coin of the
Northern Song Dynasty during the period between 1102-1106AD

The coin has 2 surfaces that has 4 chinese characters on one side
and a dragon and phoenix on the other,
representing 2 of the most powerful symbols used in chinese history.

Paired with an elipse shaped army green see-through bead,
It measures close to 3 inch including hook


I made another pair with light green beads

Price : $7
Shipping: $1 ( in the United States)


In the Hindi language,
DIVYA means divine

This is another piece similar to 'Lakshimi'
It is made with glass and plastic beads
and measures
2 1/2 inch excluding the hook

Price: $7
Shipping: $1 ( in the United States)


Indian goddess hindu Lakshmi is the goddess of fortune, grace and charm, and loveliness, fertility, and beauty in Hindu mythology

This piece is made of glass
and plastic beads

I had alot of fun mixing all sorts of colors in this piece
They all blend in wonderfully
i had a combination of
light green, online green, matalic green, beige, sand, rust aqua, and turquoise

This piece measures 2 1/4 inch includhing the hook

Price: $7
Shipping: $1 (in the United States)

Tuesday, September 18, 2007


As you can see, i'm totally loving this bead right now.
I came up with another design, this time the same
see through gold bead is paired with

Attached right above the metal-disc is a tiny gold bead

This piece measures 2 1/2 inches

Price: $8
Shipping: $1 ( in the United States)